True Discipline
Last Updated: March 27, 2026
Website: true-discipline.com
Company: True Discipline
Address: Calle Palomares, Madrid, Spain
Support Email: support@true-discipline.com
Product: Ultimate Life Planner (digital download)
Quick Notice at Collection
We collect the following categories of personal information for the purposes listed below (see Sections 1–3 for full details):
Identifiers & Contact (name, email, billing address, IP) – to process orders, deliver digital access, send receipts and support, and prevent fraud.
Commercial Data (products purchased, timestamps, amounts) – to process orders, maintain records, handle disputes, and comply with applicable laws.
Payment Information – processed by our PCI-compliant providers (Stripe, PayPal, card networks). We do not store full card numbers.
Internet/Device Data (cookie IDs, device/browser info, pages visited) – to secure our site, measure performance, and improve the experience.
Approximate Location (from IP) – for tax/VAT compliance, currency display, and fraud prevention.
User Content (support messages, form inputs) – to provide support and fulfill your requests.
We do not sell personal information and we do not share it for cross-context behavioral advertising. To exercise your rights, contact us at support@true-discipline.com.
1) Information We Collect
You provide it to us
Name, email, billing address, country, and any details you share with our support team.
Collected automatically
IP address, device type, browser, pages viewed, time on page, referrer, campaign/UTM tags, and cookie/SDK identifiers.
From payments
Payment method, last 4 digits & card brand (tokenized), transaction ID, AVS/CVV result, 3-D Secure status, and charge/chargeback metadata via our processors.
From third parties
Anti-fraud and chargeback-management data, email delivery status (bounces, opens), and aggregated analytics.
2) How We Use Your Information
Order processing & delivery of the Ultimate Life Planner, plus account/receipt emails.
Customer support and troubleshooting access issues.
Fraud prevention & platform security (AVS, CVV, 3-D Secure, device/IP risk signals).
Compliance with tax, accounting, and card-network rules.
Service improvement & analytics (funnel performance, A/B tests, error logs).
Marketing communications with your consent (product updates, tips). You can opt out at any time.
3) When We Share Your Information
We disclose personal information only to:
Payment processors & gateways (Stripe, PayPal, card networks) — to authorize payments, detect fraud, and manage disputes.
Email/SaaS providers (transactional email, helpdesk, analytics) — to send access links, receipts, and support responses.
Hosting & infrastructure providers (cloud hosting, CDN, security monitoring) — to run and protect our website.
Analytics tools (privacy-respecting configuration) — to understand performance and improve our product.
Professional advisors (accountants, legal) — to comply with the law and defend our rights.
Authorities when legally required (e.g., tax authorities or anti-fraud agencies).
We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
4) Payments & Card Data
We use PCI DSS-compliant payment providers including Stripe, PayPal, and major card networks (Visa, Mastercard, American Express). True Discipline does not store full card numbers. Fraud controls may include AVS, CVV verification, and 3-D Secure. Your statement may show TRUE-DISCIPLINE or true-discipline.com as the billing descriptor.
5) Cookies & Similar Technologies
We use cookies and similar tools for:
Essential functions (session management, checkout, bot/fraud protection)
Analytics (aggregate performance tracking and error monitoring)
Preferences (currency, language, banner dismissal)
Marketing (only where legally permitted and with your consent or opt-out option)
You can control cookies through your browser settings. Where required by law, we display a consent banner.
6) Data Retention
We retain data only as long as necessary:
Orders, invoices & tax records: typically 7–10 years (legal and accounting requirements).
Support tickets: typically 2 years after closure.
Marketing lists: until you unsubscribe or your email becomes inactive.
Fraud/chargeback records: as required by payment networks or applicable law.
7) Security
We apply reasonable administrative, technical, and physical safeguards including TLS encryption, access controls, least-privilege principles, audit logs, and vendor due-diligence. No system is perfectly secure — please use a strong, unique password and keep your device updated.
8) Your Rights & Choices
Depending on your location, you may have the right to:
Access or know the personal information we hold about you.
Correct inaccurate information.
Request deletion of your information (subject to legal exceptions).
Opt out of marketing emails at any time (every email includes an unsubscribe link).
Lodge a complaint with a relevant data protection authority.
To make a request: email support@true-discipline.com with the subject line "Privacy Request", your full name, and the email address used for your purchase. We may verify your identity before processing.
9) Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately and we will delete it.
10) International Data Transfers
We are based in Spain and use providers that may process data in other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses to protect your information during international transfers.
11) Third-Party Links & Accounts
The Ultimate Life Planner is compatible with third-party platforms (e.g., Notion). Your use of those platforms is governed by their own privacy policies. We are not responsible for their data practices.
12) Changes to This Policy
We may update this Policy from time to time. The "Last Updated" date at the top reflects the most recent version. For material changes, we will post a notice on our website and, where appropriate, notify you by email.
13) Contact Us
True Discipline
Calle Palomares, Madrid, Spain
Website: true-discipline.com
Email: support@true-discipline.com